Woke capitalism has becomes a catchphrase for reactionary pundits who want to condemn businesses who are increasingly taking a stand on political causes and toying with a new form of ‘elevated economics’.
Whether it be Nike’s support for Colin Kaepernick’s Black Lives Matter anti-racist politics or Gillette’s engagement with the toxic masculinity debate that emerged from the #MeToo movement, corporations have been pilloried for buying into traditionally progressive political issues.
The main reproach has been that corporations have no business meddling in social issues and should instead ‘stick to their knitting’ of running effective profit making enterprises. Advocates for the purity of the free market see woke capitalism as ‘communism in disguise’.
But what does this all mean for business education? Should business schools hold on to the tradition of pursuing a vanilla curriculum focussed on functional business skills and the moral imperative of profit maximisation? Or should we take seriously the recent turn to shareholder capitalism and corporate purpose?
Mainstreaming the Reactionary Right?
While initiatives such as the United Nations Principles of Responsible Management Education have effectively sought for business schools to educate their students for responsible leadership, popular opinion has nurtured a much less sanguine view of how universities engage with matters of moral responsibility.
Universities are shouldering a good deal of the blame for the spread of ‘wokeism’. Detractors say that it is all down to the irresponsible, if not illiberal, actions of “esoteric academics” and “left-leaning Americans” nurtured by “humanities departments of universities (elite ones in particular)”. This over-generalised condemnation of the “the new social-justice mindset” isn’t coming from the trumped up populist extreme right – it is from the pages of The Economist.
The view that corporations are victims of the cultural indoctrination spawned by leftist intellectuals has also entered the mainstream. According to entrepreneur turned author Vivek Ramaswamy, wokeness is an ‘invisible force’ that leads corporations to rob you of your money and for politicians to “rob you of your vote in our democracy”.
Even business schools, long thought to be fervent cheerleaders of shareholder primacy are now being accused of being part and parcel of the tyranny of woke capitalism. Amidst the hand-wringing we are led to believe that there is a new woke business school emerging that is hell bent on a curriculum derived from the unholy marriage of political correctness and conscious capitalism.
More than Two Sides
The received wisdom from the arm waving critics of woke capitalism is that there are two side to choose from. Such is the divisive and unimaginative political polarization of our times.
On the woke side you can be co-opted into the politically correct and illiberal world of identity politics, and liberally expound right-on platitudes about everything from climate change to inequality. On the anti-woke side you champion the virtues of freedom, capitalism and meritocracy. Even better, the enterprising spirit of free markets will contribute to drive the economic progress we have enjoyed since the industrial age.
This not just a false dichotomy, it is also a fatal distraction from the very real problems facing the world today. To apply such a logic to business education would suggest that business schools have a simple choice. They continue on the track of preparing students for successful careers in business by teaching them the functional skills and conservative political ideologies deemed required for those careers. Alternatively, they embrace a woke agenda and fill the curriculum with pre-digestated politically correct content based on a fundamentally illiberal agenda – ignorantly labelled by some as ‘communism in disguise.’
Educating the Professional Managerial Class
This idea that of there being two opposed positions is simplistic, if not feeble-minded. Even worse, it is a form of dangerous rabble rousing that fails to account for the significant developments and new possibilities that are emerging in business school education.
Against accusations of pro-market intellectual fraudism, there is a growing movement in business school education that favours a re-engagement with the public and democratic function of the University. This function is one where business education would develop students’ ability to understand the broader position of business in society, and to make informed and responsible choices.
By and large, business schools are responsible for educating the ‘professional managerial class’ – that social group, as Catherine Liu explains, has been taught to identify with the values of the prevailing neoliberal order while at the same time positing themselves as liberal and progressive.
We have failed if business education ends up supporting ‘virtue hoarding’ that engages in feel-good political positions that do little to shift the status quo.
A belief in democratic education in business schools does not mean waving the woke flag. It means educating citizens to be the leaders and professionals who can not only perform the functions of business, but also that have a broader social and political understanding of the role of business and management in creating a better and more equal society on a global level.
A polarizing politics that divides the world into two camps – woke warriors vs. capitalist exploiters – is no route to progress. What we need is an enhanced capacity to understand, debate and practice in a world beset by fundamental problems of inequality, climate disaster and populism.
A New Type of Business School
Out of the wreckage of dumbed down debates about woke capitalism emerges the need for a new kind of business school that embraces a leadership role in shaping the future for the public good. There is a growing movement that wants to do just that.
As Martin Kitchener and Rick Delbridge have recently argued, business schools have a unique opportunity to redirect their work towards an explicit mission of delivering on the ‘public good’ out of a “moral commitment to human betterment”. Our institutions have, to date, largely failed in this by wilfully avoiding the significant political, economic and environmental challenges faced by society.
The prevailing economic and political system, that of which business schools are a part, has failed us. At worst, as Harvard Business School graduate Sam Long has elaborated, business schools have fuelled a system “dominated by financiers and their squires, presiding over a disordered economy gutted of both its productive energy and the ability to generate mass prosperity”.
It is time to change, and to imagine a new type of business school dedicated to education and research to shared prosperity and public value. Suggesting that the choices for business, and business education, are simply between hard-nosed business and fashionable wokeness is misleading and dangerous.
Business schools have the opportunity to embrace their democratic responsibility to provide education and research that leads business to provide better outcomes for the whole of society – to support public rather than private interests. The seeds of this change are sprouting, and it is now time for business school leaders to ensure that they flourish.
The woke business school. By Carl Rhodes. The PRME Blog, October 1, 2021.
The captains of industry are being condemned for being part of a "neo-Marxist consensus." They are embroiled in "corporate-run communism," active and willing to "do the bidding of the far left."
Those who fear this C-suite red peril are taking decisive action! Citizens of the North Carolina's Surry County were so affronted by the Coca-Cola company's political position on voting laws that local government officials banned Coke vending machines in their offices.
Surely that will teach those carbonated commie rabble rousers. No wonder Coke's logo is red!
A Victory for the Left!
The far-left's takeover of the corporate world has been dubbed 'woke capitalism.' Exported from the United States to the liberal democratic world, riled-up reactionaries from Australia, France, and Britain are bemoaning the leftist turn by corporations.
Namby-pamby CEOs are accused of surrendering to "to hard-left wokeness." Just last month U.S. advocacy group Consumers' Research led the charge. They launched a "name and shame campaign" against corporations who "put woke politics over consumer interests."
The group coughed up at least a million dollars on a series of ads targeting American Airlines, Coca-Cola and Nike and their CEOs. They accused these companies of trying to "curry favor with woke politicians" at the expense of their customers.
A little more than a week later the same debate was aired all the way up in the U.S. Senate. The heads of six of the Unites States' biggest businesses were hauled over the coals. Republican Senator Pat Toomey accused them of "wokeism" and "attacks on capitalism" for speaking up against voting laws.
"Woke capitalism is running amok" claimed Republican Senator Tim Scott. Others worried that this left lunacy might get so out of hand that the banks would stop financing the natural gas and fossil fuel industries in order to protect their credentials.
The Left's Evil Magic
The conservatives at the National Center for Public Policy Research brand them as "far-left CEOs." The Free Enterprise Project damn the whole shebang as "the left […] rapidly working its evil magic" on all spheres of life.
Even the most casual knowledge of socialism would alert would-be conspiracy theorists that one of its critical features is the social ownership of the means of production. Most socialists do not go quite that far today, settling instead for a program of wealth distribution that reverse the hardships caused by inequality—hardships that divide the world across class, gender, racial and geo-political lines.
So where are the better-red-that-dead CEOs when it comes to economic justice and wealth redistribution? Despite the devastation that COVID-19 brought to economies around the world, in 2020 America's top bosses took home an average of $13.7 million. That's up almost a million dollars from the year before.
For billionaires, COVID was even more lucrative. According to Forbes there were 2,755 billionaires in 2021, 660 more than the previous year. Collectively they are worth $13.1 trillion. That's a mind-boggling $6.1 trillion increase since 2020.
What Has Woke Capitalism Achieved?
If we agree that economic justice is a defining issue for socialism, then complaining that CEOs and business owners have made an abrupt left-turn is patently ludicrous. No amount of arguing over identity politics is going to change that.
If woke capitalism has achieved anything it has been to break the yoke between the social and economic politics that have traditionally united the right. This means that corporations can support social justice without having to worry about its inexorable relation to economic justice.
If CEOs want to embrace progressive politics, they need to also start campaigning to increase the minimum wage, implement universal basic income, redistribute income by higher taxes on the rich, and ensure workers' rights through trade unionism.
The worst part is that when woke CEOs are condemned for being left-wing nut jobs, CEO political activism effectively draws attention away from the core political issue of economic inequality; the very inequality that too many CEOs represent.
Are Crazed Commies Running American Corporations? By Carl Rhodes. Commons Dreams, June 10, 2021.
It was a remarkable day in politics when assistant attorney general Amanda Stoker, personally intervened to have ‘anti-racism’ removed from an Australian Human Rights Commission tender. She worried the term was associated with Critical Race Theory.
Stoker had no beef with the idea that racism is something Australians should be against. So why oppose a theory that seeks to understand and address racism at a systemic level? The problem appeared to be that this theory is beholden to the bogeyman of the ‘woke revolution’.
This incident reflects a growing political engagement in a ‘war on woke’ in Australia. The call to arms is issued from the bastions of right-wing conservatism. Sky News leads the way in claiming that every progressive cause, from climate action to anti-racism to feminism, signals a capitulation to woke ‘lefty lunacy’.
Scott Morrison was not far behind when he attacked identity politics. All of this malarkey about gender, race and sexuality undermines morality, freedom and the Australian way, he proselytized.
Both Stoker and Morrison expound the conventional conservative position that wokeness has infiltrated Australian culture, and we are worse off for it. The wokerati are caricatured, even by Prime Minister Scott Morrison, as out-of-touch elites who waste their time in “the cafes, dinner parties and wine bars of our inner cities”.
Andrew Bolt, never one to shy away from reactionary fear-mongering, cautions that “we have evidence that woke politics is making the West desperately weak”. One might expect that such tirades against ‘political correctness gone mad’ are aimed at some group of revolutionary leftist agitators determined to destroy the country with the wave of a red flag. Not so.
In a bizarre twist, it is large business corporations who are pilloried as being at the vanguard of wokeness. As Mark Latham recently lamented, Australian corporations should back off from woke politics. If they would keep their noses out of politics, then “the shareholders are better off, the customers are better off, the nation is better off”, he said.
It is corporations, the woke-bashers argue, that have given a public platform to the worst excesses of the left. The problem, as Peta Credlin sees it, is “that CEOs blindly follow these trends like a mob of sheep”, having lost their way from their true mission to “deliver market value to their shareholders.”
This is where the radical right has entirely got it wrong. Corporate wokeness is not a capitulation to the left at the expense of commercial objectives. It is an adoption of progressive politics precisely because that political position enhances the ability of corporations to achieve those goals.
When Qantas boss Alan Jones campaigned for marriage equality, he did not do it at the expense of his corporate interests. Quite the contrary, he was explicit that his politics was justified by a ‘business case’ that would yield commercial benefits for Qantas.
It is the same thing when Australian businesses back climate change action, as we saw, for example, in the wake of last year’s bush fires. When Tiffany and Co used its advertising budget to reprimand Scott Morrison for not taking ‘bold and decisive climate action’ one doesn’t have to be a hardened cynic to smell public relations opportunism.
The simple fact is that when a corporation backs political causes, their brand image and commercial viability is always front of mind.
All of this reveals that the so-called ‘war on woke’ is not much of a war at all, at least not when it comes down to any contestation over the more fundamental political issues of social and economic inequality.
In this ‘war’, we have the right-wing fundamentalists on one side who claim that left-wing ideas are destroying the fabric of our society at the hands of urban elites. On the other hand, we have CEOs and corporations who are increasingly adopting woke politics.
The problem is that whoever ‘wins’ this pseudo-war, the real losers are the socially and economically disadvantaged. If the right fundamentalists are the victors, then we retain a system based on the reproduction of a dominant white elite – the kind of politics that Pauline Hanson has been parading for decades.
If the woke corporations triumph, then corporate agendas, at least the economic agendas, remain largely intact. Again, the result is a preservation of the economic status quo.
When it comes down to it, the ‘war on woke’ is a distraction from the real social and political problems that Australia needs to grapple with. These issues concern how inequalities divided along gender, race and class lines are becoming more deeply entrenched.
Enhancing shareholder value through corporate alignment with progressive social causes will not solve this. Neither will desperately hanging on to a hackneyed political ideology that unimaginatively dismisses calls for equality as woke.
Whoever wins the war on woke, the possibilities of the resurgence of a democracy based on ideals of equality and shared prosperity will lose. It is towards that democratic promise that our political attention needs to turn if true progress is to be pursued.
The ‘war on woke’ pits corporate elites against conservatives. So who will win? By Carl Rhodes. The New Daily, May 9, 2021.
His role, and the company’s business model, has been called the “latest expression of woke capitalism” in venerable conservative magazine The Spectator. Other critics have chimed in, deriding the “Prince of Woke Capital” for “surfing a wave of wokery towards an economic abyss”.
Ridiculing people and corporations for being “woke” is, of course, a relatively easy sport for pundits on the right of the political spectrum. Harry’s critics have a point that woke capitalism involves vapid political correctness, even if they are missing its more serious ramifications for social and economic inequality.
The origin of woke
First, let’s recap the meaning of “woke” and “woke capitalism”. The use of the term “woke” by African Americans has been traced back at least to the 1920s, though Oxford English Dictionary researchers say its meaning as being alert to systemic issues of injustice and discrimination emerged from the American civil rights movement in the 1960s.
It became more widely known with the advent of the Black Lives Matter movement in 2013 (following the acquittal of Florida man George Zimmerman for shooting dead African-American teen Trayvon Martin).
As academics Elaine Richardson and Alice Ragland explain in a 2018 article, BLM activists used the hashtag #staywoke to urge fellow African Americans “to remain aware of what is going on around you and in society, more specifically, to remain politically aware or conscious”.
It didn’t take long for “woke” to enter mainstream culture. In 2016 the American Dialect Society declared it the slang word of the year. They defined “woke” as being “conscious, aware or enlightened, especially with regards to matters of social justice and racial inequity”.
Capitalising woke
In entering the mainstream, though, the meaning of “woke” was soon distorted. Those on the right of politics co-opted it as a term of derision – akin to “social justice warrior” – for people (especially white people) who bragged about their self-righteous positions on political issues.
What started as a serious call to political consciousness was manipulated to become a way of dismissing anyone who professed vaguely progressive views.
This wasn’t limited to individuals. Corporations too could be chastised for being woke.
In 2018, New York Times columnist Ross Douthat wrote about the trend of corporations and chief executives aligning themselves to progressive social concerns, such as immigration and gay and transgender rights, while they continued to push their own economic “self-interest on tax policy and corporate stinginess in paychecks”.
The term “woke capitalism” soon came to express the approach of companies who claim a “social licence to operate” through their public advocacy on social issues, without affecting the economic status quo.
Harry gets appy
What has all of this got to do with Prince Harry and BetterUp?
Let’s clarify what BetterUp is.
Media reports have described the San Francisco-based company as a startup “that provides employee coaching and mental health assistance”.
The company itself describes its business as being about “changing the world by bringing the power of transformation to each and every person”. Announcing the prince’s appointment, chief executive Alexi Robichaux declared:
“Prince Harry will expand on the work he’s been doing for years, as he educates and inspires our community and champions the importance of focusing on preventative mental fitness and human potential worldwide.”
The title of chief impact officer – or “chimpo” – comes from the not-profit sector. There’s no one accepted job decription, but such roles generally involve working to ensure an organisation is actually achieving its stated vision and mission.
How does this apply to BetterUp? That’s unclear.
Remove all the marketing babble and this is a company that exists to make a profit. Its core business appears to be an app selling professional coaching services. Its promise is to make people more “positive, engaged, and connected to every part of their lives”, both personal and professional.
In reality, the chief impact the prince is likely to have is attracting publicity for the app – helping BetterUp’s bottom line, and Harry’s bank balance.
Everyone’s a winner?
The way in which BetterUp has wrapped its reality in the language of social concern and human progress bears all the worst hallmarks of “woke capitalism”.
Its business model is all about individual empowerment. This shows no apparent awareness of the need to address systemic social and economic inequities. It would also have us believe we can all “make it” in that world, if we just get the right mental attitude.
Yet the connection between entrenched economic inequalities and myriad social problems including mental illness are well-documented. As the World Health Organization concludes, mental disorders are shaped by social and economic factors, with inequality being chief among them.
Over the past 30 years, according to the United Nations World Social Report for 2020, income inequality has become worse in most developed countries.
The irony is that Harry epitomises this inequality, and the limitations of meritocracy. He is the very embodiment of unearned wealth and privilege. Would he have gotten this job except for the family he was born into? Unlikely. How much is he being paid to push the idea that anyone can achieve success? BetterUp isn’t saying. Nor is he.
So while it easy to agree with criticisms of Prince Harry’s new “job” as an expression of woke capitalism, this cannot simply be dismissed as misplaced political correctness.
Inequality is the problem. Woke capitalism is not the solution.
Prince Harry’s critics have a point: woke capitalism is no solution. By Carl Rhodes. The Conversation, March 31, 2021.
At the same time that moral managerialism was taking over the world, the political parties to which people had once looked for moral guidance were gradually running out of credibility. In the 1960s, half of British voters knew immediately which side they’d take in a general election. By 2018, just 9 per cent of the electorate identified as strong supporters of any political party, according to a report published by King’s College London’s Policy Institute. But people had not become uninterested in politics itself: issues, causes and projects were now their focus.
In his short film Oh Dearism, the film- maker Adam Curtis traces the rise of issue-based politics back to the 1967-1970 Biafran War and the charitable appeals that followed. TV news and events such as Live Aid, he argues, simplified complex crises such as famines and civil wars, removing their political context and presenting them as little more than natural disasters. But while political parties vacillated, unable to respond in equally simple terms, businesses began to claim the moral high ground. No sector was more committed to this transfer than the rapidly growing companies of Silicon Valley.
In 1983, John Sculley gave up his job as the youngest ever president of Pepsi when a 28-year-old Steve Jobs asked him: “Do you want to sell sugar-water the rest of your life? Or do you want to come with me and change the world?” When Sculley repeated this anecdote to me, 30 years later – he has repeated it many times – the excitement in his voice was still audible.
What Jobs had offered Sculley was something no benefits package or equity share could ever match: a sense of purpose. In the decades since, Apple has hired thousands of the world’s most talented workers with some version of this promise.
In September 2009, the British advertising executive Simon Sinek spoke at an event in a ballroom in a suburb of Seattle. He began by asking the audience why Apple was so successful, how Martin Luther King came to lead the civil rights movement and why the Wright brothers were first into the air (as if these were all comparable achievements, made by similar people).
“I made a discovery,” Sinek said. “There’s a pattern. All the great, inspiring leaders and organisations in the world, whether it’s Apple or Martin Luther King or the Wright brothers, they all think, act and communicate the exact same way.” On a flip chart, Sinek then drew a circle – “the golden circle” – and in the middle he wrote the word “Why”. The secret to success was not efficiency or inventiveness but vision: “What’s your purpose? What’s your cause? What’s your belief?”
Sinek’s talk has been watched more than 50 million times. The reason for its popularity is not that it’s true – it is the magical bullshit of the professional speaking industry – but because it tells the managerial class that it can (like Steve Jobs!) summon the vision necessary to propel companies to greatness. It will be that vision, not the people in the factory, on the sales floor or in the delivery vans, that is the difference between failure and glory.
This idea is fundamental to Apple, Google, Facebook and the other companies of Silicon Valley, which are built on the idea that “one can, in principle, master all things by calculation”, as the 20th-century sociologist Max Weber put it. Such companies see social, environmental and political issues, from climate change to racial inequality, as equations to be solved by the genius of a gifted few. Google’s “moonshot division”, Google X, says it aims to use technologies such as machine learning and robotics “to solve some of the world’s hardest problems” and “improve the lives of millions, even billions, of people”. (It also happens to generate thousands of valuable patents per year.)
The billionaire CEOs of these companies are presented as saviours of the human race. Mark Zuckerberg wants to “cure all disease”; Jeff Bezos and Bill Gates want to address the climate crisis; Elon Musk wants to establish human colonies on Mars in case Jeff and Bill’s plan doesn’t work. The former CEO of WeWork, Adam Neumann, claimed that the purpose of WeWork was not to sublet office space, but to end world hunger, to “elevate the world’s consciousness” and to give all 150 million of the world’s orphans a family.
These people are not scientists, doctors or aid workers. They are MBA graduates, selling targeted advertising, web hosting and office space. But as Sinek made clear, there was no longer any need for a business’s real activities to have any connection to its mission.
This mindset allowed Andrew Bosworth, a vice-president at Facebook and creator of the social network’s News Feed, to tell the “ugly truth” about his company to his colleagues in a 2016 memo. “All the work we do in growth is justified… the subtle language that helps people stay searchable… the work we will likely have to do in China,” he wrote. “Anything that allows us to connect more people more often is *de facto* good.”
As Sheera Frenkel and Cecilia Kang described in their book on Facebook, An Ugly Truth, this view allowed senior Facebook employees to ignore the crises their company was creating. The managers of Silicon Valley do not need to think about what their companies are doing now; to do so would be a distraction from their real business of changing the world. Any technological (and financial) advancement is to them inherently right because it represents progress.
The Salesforce CEO Marc Benioff has expanded this position over several books, including Compassionate Capitalism (2004), The Business of Changing the World (2006) and Trailblazer: The Power of Business as the Greatest Platform for Change (2019). He has campaigned against discriminatory legislation in Indiana and Georgia, and for greater support for homeless people in San Francisco. At the same time, Benioff has amassed a personal wealth more than 80,000 times the American median, and Salesforce has used legal measures to minimise its tax payments: over the last three years, the company has made $4.1bn in the US and paid no US federal tax whatsoever.
Executive megalomania extends, in subtler forms, across the whole managerial class. People who once saw themselves as selling trainers, beer or IT services now consider themselves the leaders of “mission-driven” companies, solving the world’s problems.
In recent years the idea has spread that moral authority can be assumed not only by a company or its C-suite, but by capital itself. This idea was codified in a letter sent to hundreds of business leaders by Larry Fink, the co-founder and CEO of the US investment firm BlackRock, in 2018.
BlackRock invests more than $9tn of other people’s money, and its risk-management platform, Aladdin, is used to manage a further $25tn. It is the largest shareholder in many of the world’s companies. After reminding the CEOs that BlackRock’s clients “are the true owners of your company”, Fink explained in his letter that governments were “failing to prepare for the future”, and that “society increasingly is turning to the private sector and asking that companies respond to broader societal challenges”.
Carl Rhodes, a professor of organisational studies and author of Woke Capitalism (due to be published in November), says Fink’s letter was a turning point: “He’s not talking about their core business activities. He’s saying this is an additional responsibility, which exists above and beyond that.” Fink, arguably the world’s most powerful CEO, was instructing companies that the sense of purpose essential to modern managerialism had now spread to capital markets. Securities would be priced against virtue.
But the growth of investments rated against environmental, social and governance (ESG) criteria does not actually entail the “real commitment to green growth” Rishi Sunak said was needed in his Budget speech in March, any more than buying a Tesla will propel humanity to other worlds. Governments, for all their talk about a “green industrial revolution” (Sunak again), have left it to banks to make rules on what counts as ESG.
The result is, to pick one product, the $244m GIF Global Lower Carbon Equity fund, which states its mission as “reducing carbon exposure” but invests, according to its most recent filings, in coal mines and coal-fired power stations (through AGL Energy and Origin Energy), oil and gas drilling services (through Maersk), and mining (Barrick Gold, Rio Tinto). Its biggest holdings include Microsoft, Amazon and Google, all of which are decarbonising their own companies while supplying billions of dollars’ worth of cloud computing and machine learning services to the oil and gas industry, helping companies such as ExxonMobil and Shell increase production and unlock new deposits.
Many other ESG funds contain investments in BP, which in 2018 claimed to be drilling the Arctic “to support the global energy transition” (it has since sold its Alaskan assets), and Altria (owner of Philip Morris), a “tobacco harm reduction company” that sells more than 200 billion cigarettes per year.
Again, this is about progress. Just as Silicon Valley’s sense of mission persuaded the world that mass surveillance, limitless consumerism and the monetisation of private space were progressive innovations, the moral capital flowing into oil and tobacco companies allows them to argue (with straight faces!) that they are the ones best placed to fix the crises they created.
In the last ten years, Google searches for the term “imposter syndrome” have soared as millennials have ascended to the managerial class and exchanged work that has directly observable results for administration and strategy. In the US and UK, managerial and administrative jobs have grown faster than other areas of the economy. As the late anthropologist David Graeber wrote in his 2013 tirade against the make-work of the modern economy, “On the Phenomenon of Bullshit Jobs”, “it’s as if someone were out there making up pointless jobs just for the sake of keeping us all working”.
This sense of corporate uselessness is pervasive. In 2019, a survey by the Chartered Institute of Personnel and Development found that almost a quarter of the UK workforce thought their job made no useful contribution to society. Seven million people in this country see no point in going to work, other than to make money.
At the same time, the cost of entering the white-collar workplace has risen precipitously. In 15 years the average level of student debt (at the point of repayment) has more than quadrupled, from under £10,000 to over £40,000. Apprentices, too, pay heavily for their training: the minimum wage for an apprentice is £4.30 an hour. Entry-level workers must contend with much higher costs of living, stagnant wages and competition from others who can afford unpaid internships.
Despite these challenges, Bobby Duffy, director of the Policy Institute at King’s College London, says it is not the case that an angry new cohort of woke youngsters has arrived to disrupt the workplace. Duffy says there is “not massive evidence that social purpose is a particularly strong, or new, driver for current younger generations… in terms of what they want from employers. There’s interest in social purpose from all generations.”
What has changed, says Duffy, is the attention paid by businesses to social issues, and with it, the emergence of an “industry of lots of consultants and trainers who focus on micro-differences between generations, devoted to pretending that major generational divisions exist in the workplace”. It is not so much that younger generations demand more from the workplace, but that the visionaries of the managerial class must be seen to understand the future. In the absence of unions, which now represent less than 14 per cent of private-sector workers, it has become much easier for a company to make disputes appear the fault of restive young snowflakes.
“You don’t see corporations arguing for an increase in the minimum wage,” says Carl Rhodes. “You don’t see corporations arguing for an increase in corporate taxation, so that society can provide better schools and hospitals.” There may be limited demand for wokery from employees, but for companies, says Rhodes: “It shifts attention away from economic differences… and works to sever the connection between the political and economic.”
What does woke capitalism want? Beyond the brand value generated by what Chimamanda Ngozi Adichie calls the “passionate performance of virtue”, there is a greater prize at stake.
Last month, five of America’s largest financial institutions, including BlackRock and Goldman Sachs, announced plans to use a new questionnaire when buying municipal bonds – the securities issued by states and local governments to raise money for public hospitals, policing, libraries and transport infrastructure. The questionnaire asks whether elected representatives are “willing… to engage with investors on issues regarding racial equity… on an ongoing basis”, and requests data on police officers’ behaviour.
This programme is still being developed, but it could lead to a situation in which financial institutions decide which cities or states can raise money for public works based on their politics. Executives will decide if a population is morally deserving of new school buildings and water systems.
For such power to be handed over, something essential needs to change, and there is evidence that this is happening. Every year since 2000, Edelman has released its “Trust Barometer”, a global report on attitudes to government, business, NGOs, charities and the media. The 2021 report, which surveyed more than 33,000 people in 28 countries, found that in a year in which governments have raised trillions to fight a global pandemic, it is businesses that have gained credibility. Respondents were more likely to believe a statement from their employer than their government, and when asked which group they trusted “to do what is right”, respondents chose CEOs over journalists, religious leaders or those in government. Business is the “only institution seen as both competent and ethical”, the report states, and the “only trusted institution”.
The final section of Jamie Dimon’s letter to his shareholders is a 19-page section on “public policy” – not the specific policy that regulates the banking sector, but the whole of government. It is a presidential address, Dimon’s vision for his country – a country that has for too long been run by politicians. “Frankly, we punted too much of the responsibility to our government,” he writes. “Few of our institutions are blameless.”
The embarrassing mismanagement of the world around us – the Brexit shambles, the Trump years, the failure to act upon the climate crisis – presents a moment for business to take on the moral agency of government itself: and the power that comes with it. For companies that already straddle the globe, this is where further expansion lies, because they are still, for the moment, much smaller than the states they inhabit.
When Jeff Bezos, then the world’s richest man, took the first commercial passenger flight beyond the Kármán line and into space this year, he did so in safety and luxury, to widespread disdain. Six decades earlier, Alan Shepard made the same trip, in discomfort and the knowledge that his rocket stood a good chance of exploding; he returned a national hero. That 60-year gap, and the risk Shepard was prepared to take, is the difference between the state and private enterprise, between being transacted with as a company and being loved as a nation. And that is the real objective of woke capitalism: faith, and the authority it confers.
The goodness business: how woke capitalism turned virtue into profit. By Will Dunn. The New Statesman, October 20, 2021.
No comments:
Post a Comment